Frequently Asked Questions

It is a professional building energy compliance tool designed to help architects, engineers, and energy consultants easily calculate and verify compliance with the SANS 10400-XA (2021) standard in South Africa.

Yes, our calculations are fully compliant and aligned with the SANS 10400-XA Edition 2 standard released in 2021. The reports generated meet the standards required for council submission.

Absolutely! We offer a Free Demo version that allows you to experience the interface, run basic calculations on a sample project, and see how easy it is to use before you commit to a subscription.

When you subscribe to our Monthly or Annual plans, you can save an unlimited number of projects. Projects are stored securely in the cloud and can be accessed or edited anytime from your personalized Dashboard.

Subscribers can export comprehensive compliance reports directly from their results page. Supported formats include high-quality PDF for printing/submitals, as well as Microsoft Excel and Word for further editing.

Yes! The Fencalc XA2021 is a modern web application. This means there is no software to install, and you can access your account from any device with an internet connection and a web browser, including Windows, macOS, iPads, and Android tablets.

Our team is available during standard business hours. You can easily reach out to us via the contact form on our website, or for faster assistance, via our dedicated WhatsApp support channel.